AI chatbots have transformed from simple support bots to round-the-clock sales assistants.
Unlike traditional rule-based bots that rely on limited buttons and scripts, AI-powered chatbots actually understand customer queries and offer real solutions.
Find here the best Shopify AI chatbot apps that save time, reduce support tickets, and increase your store’s revenue through intent-rich conversations.
Best AI Chatbots for Shopify (Reviewed & Compared)
Before diving into individual app descriptions, here’s a quick co mparison table of all the listed best Shopify chatbots. You can rely on them to reduce support tickets, improve product discovery, and faster checkout.
With so many options available in the App Store, choosing the one depends on whether you prioritize sales, customer support, or both. Below, we break down each app in detail to help you decide which one fits your store’s needs.
1. MIT AI Chatbot & Sales Bot – Best AI Chatbot for Shopify Store
The MIT AI Chatbot & Sales Bot built by Meetanshi blends customer support with active sales assistance.
Beyond simply answering questions, it identifies buying intent, recommends products, and guides shoppers toward a purchase, all while handling routine support tasks without affecting your store’s page speed.
Key features:
- AI-driven customer conversations that deliver quick, natural responses to shopper queries
- Automated product suggestions based on customer intent and browsing behavior
- Instant order and shipping support by pulling real-time details from Shopify
- Complete bot customization to meet your branding
- Easy setup for fast installation and immediate automation
Pricing:
- Free plan available
- Pro Plan – $49/month
Best for:
- Merchants who want a mixture of product recommendation and support features.
- Stores looking to automate repetitive queries, ideally complete FAQs to focus on other tasks.
Why It Stands Out:
One of the key reasons MIT AI Chatbot & Sales bot is preferred is due to its conversion and support approach.
It actively works to increase your store’s revenue with quality product recommendations that are not vague. Because it is optimized for high performance without complex configuration, it works well even for all sizes of stores that need a modern AI Chatbot for Shopify features on a budget.
2. Re:amaze – AI Chatbot for Shopify Omnichannel Support
Best for: Small to large-sized businesses.
Re:amaze is built for merchants who manage conversations on email, chat, social, and SMS. Its AI-assisted replies and unified inbox help reduce workload and keep customer communication organized.
The Shopify integration allows the bot to fetch order details, update customers automatically, and handle repetitive support tasks without human input.
Key features:
- Unified inbox for email, social, SMS, and voice conversations
- Manage and modify Shopify orders directly inside support chats
- AI-assisted replies, chatbot creation, and FAQ generation
- Automation for repetitive tasks using rules and workflows
- Tools like surveys, status pages, and notifications for customer engagement
Pricing:
- Re:amaze Basic – $29/month
- Re:amaze Pro – $49/month
- Re:amaze Plus – $69 month
- Enterprise Custom – $899/month
3. Yep: AI Chatbot for Sales
Best for: Small to medium-sized businesses
Yep: AI Chatbot for Sales helps Shopify stores convert visitors into customers through automated, sales-focused conversations. Its AI can identify buying intent, recommend products, and answer common questions instantly, making it ideal for merchants who want quick, effective sales automation.
It also reduces support workload by handling routine queries like pricing and availability, and its simple setup makes it easy for small and medium-sized stores to boost conversions without complex tools.
Key features:
- Automatically promotes featured products through smart recommendations
- Enables 1-click add to cart, allowing shoppers to checkout directly in chat
- Detects abandoned carts and sends personalized offers to recover sales
- Supports multilingual chat in 90+ languages for global engagement
- Provides real-time customer insights and analytics to improve sales performance
Pricing:
- Free plan available
- Starter – $19/month
- Basic – $49/month
- Pro – $99/month
4. Gobot – Shopify Chatbot App for Lead Generation
Best for: Small-sized stores
Gobot ‑ AI Chatbot + Quiz stands out for its quiz-style selling approach. Instead of acting like a traditional chatbot, it guides shoppers through tailored questions to recommend the right products. This makes it ideal for beauty, fashion, wellness, and niche brands.
It also captures leads, segments customers, and boosts conversions through personalized interactions.
Key features:
- AI-powered guided shopping quizzes that help customers find the right products
- Advanced product recommendation logic that delivers highly personalized suggestions
- Built-in opt-in collection with seamless quiz data syncing to Klaviyo
- Fully customizable design, including support for custom CSS
- AI chatbots that automate repetitive customer support tasks
Pricing: Free to install
5. Intercom – Enterprise AI Chatbot for Shopify Stores
Best for: Large and enterprise-level Shopify businesses.
Intercom: AI Customer Service offers advanced AI capabilities, deep workflows, and a sophisticated support ecosystem. It is designed for scaling brands that need robust automation, intelligent routing, and a powerful AI assistant that can integrate with internal knowledge bases.
Its AI assistant, Fin, delivers accurate answers and reduces the load on support teams significantly.
Key features:
- Customers can check and update their orders directly in Messenger without agent involvement
- Uses Fin to resolve support queries using real-time Shopify data
- Allows agents to edit shipping details, issue refunds, and create orders inside Intercom
- Supports multiple Shopify stores in a single Intercom workspace
- Tracks Shopify events and customer data to enable targeted messaging
Pricing:
- Fin AI Agent – $0.99/resolution
- Essential – $39/month
- Advanced – $99/month
- Expert – $139/month
How to Choose the Best Shopify Chatbot App?
Focus on these three key aspects while picking the best Shopify chatbot: data integration, intelligence, and action.
Here is why.
Data Integration
The most important factor while picking a Shopify chatbot is how deeply it connects with your store data.
A reliable bot should track orders and give customers accurate shipping updates, recommend only in-stock products, and understand your catalog well enough to answer questions about sizes, colors, materials, and other product details automatically.
Sales-focused Automation
A good Shopify chatbot app should actively help you drive more sales.
It should recommend products like a helpful shop assistant, offer discount codes when a shopper is about to leave, and push customers directly from the chat window to checkout for a smoother buying experience.
Improves Customer Experience
Advanced bots actually understand natural language.
They work a lot like modern AI search engines understanding the meaning behind a customer’s question. Look for an app that can learn about your store business by scanning your store data, so you don’t have to manually train for every query.
Human Backup
At times even the best AI won’t have all the answers.
If the bot gets stuck, it should hand the conversation off to your team instantly. As your team grows and might also move to higher Shopify plans, you’ll want to ensure your chatbot integrates with the best Shopify Plus apps to keep your customer data organized across the board.
Get Started with AI Chatbot Now
The best Shopify AI chatbot apps can streamline support, boost sales, and improve customer experience with minimal effort. From product recommendations to automated FAQs and cart recovery, it helps convert more visitors while reducing manual work.
Pick the one that best fits your budget and start leverage on AI chatbot today.
